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Orders & Shipping

How soon can I expect my order?

Orders are processed within 48 hours. After your order ships the delivery time is 5-7 business days. You can track your order here once it ships.

How do I change or cancel an order?

Please email [email protected] and a team member will be happy to assist you.

Does The Rootist ship to PO boxes?

Unfortunately, we do not ship to PO boxes at this time.

When will my order ship?

We try to get to orders as quickly as we receive them and in most cases we fulfill orders within 2 business days, but please allow up to 5 business days for orders to be processed due to the extremely high volume of orders we are receiving.

I have not received an order confirmation, what should I do?

Order confirmations can take up to 24 hours to receive due to high demand. If you have not received an order confirmation without 24 hours please email [email protected] and a team member will be happy to assist.

Does The Rootist offer any promotional or discount codes?

Therootist.com offers first-time buyers a 10% off their first order by subscribing to emails.

Where does The Rootist ship?

We currently ship our products to customers in the U.S., including Alaska & Hawaii.  To those in Canada, stay tuned for an exciting retail launch this winter. We do not currently ship internationally, but we're working hard to ensure that our interna

How much does shipping cost?

Orders over $50 and any subscription orders ship free throughout the United States and any orders under $50 have a flat shipping fee of $5.